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Efficient process management ensures customer satisfaction

SC2, Inc. has achieved ISO 9001:2000 certification for its industrial finishing divisions. ISO 9001:2000 certification is achieved by organizations who meet the criteria set out for quality management.

Quality management is what the organization does to ensure that its products or services satisfy the customer's quality requirements and comply with any regulations applicable to those products or services.

"This milestone achievement for SC2 represents our employee's dedication toward excellence in our industrial finishing processes," said Kurt Wolf, Vice President of Paint Operations. "We are proud to offer this added value of quality performance to all of our customers.”

ISO is a non-governmental organization that occupies a special position between the public and private sectors whose goal is to create, maintain, and improve standards worldwide. ISO standards contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner.

ISO 9001:2000 is an international standard, recognized throughout the world for establishing a business management system. It is applicable to any manufacturing and service organization and provides a focus on system performance and ongoing improvement.

ISO 9001:2000 is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, fact based decision-making and mutually beneficial supplier relationships. When fully adopted, these principles have been proven to enhance organizational performance.


 
 
 

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