Efficient process management ensures
customer satisfaction
SC2, Inc. has achieved ISO 9001:2000
certification for its industrial
finishing divisions. ISO 9001:2000
certification is achieved by
organizations who meet the criteria
set out for quality management.
Quality management is what the
organization does to ensure that its
products or services satisfy the
customer's quality requirements and
comply with any regulations
applicable to those products or
services.
"This milestone achievement for SC2
represents our employee's dedication
toward excellence in our industrial
finishing processes," said Kurt
Wolf, Vice President of Paint
Operations. "We are proud to offer
this added value of quality
performance to all of our
customers.”
ISO is a non-governmental
organization that occupies a special
position between the public and
private sectors whose goal is to
create, maintain, and improve
standards worldwide. ISO standards
contribute to making the
development, manufacturing and
supply of products and services more
efficient, safer and cleaner.
ISO 9001:2000 is an international
standard, recognized throughout the
world for establishing a business
management system. It is applicable
to any manufacturing and service
organization and provides a focus on
system performance and ongoing
improvement.
ISO 9001:2000 is based on eight
quality management principles:
customer focus, leadership,
involvement of people, process
approach, system approach to
management, continual improvement,
fact based decision-making and
mutually beneficial supplier
relationships. When fully adopted,
these principles have been proven to
enhance organizational performance.
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