Efficient process management ensures
customer satisfaction
SC2, Inc. has achieved ISO 9001:2000
certification for its industrial finishing
divisions. ISO 9001:2000 certification
is achieved by organizations who meet
the criteria set out for quality management.
Quality management is what the organization
does to ensure that its products or
services satisfy the customer's quality
requirements and comply with any regulations
applicable to those products or services.
"This milestone achievement for SC2
represents our employee's dedication
toward excellence in our industrial
finishing processes," said Kurt Wolf,
Vice President of Paint Operations.
"We are proud to offer this added value
of quality performance to all of our
customers.”
ISO is a non-governmental organization
that occupies a special position between
the public and private sectors whose
goal is to create, maintain, and improve
standards worldwide. ISO standards contribute
to making the development, manufacturing
and supply of products and services
more efficient, safer and cleaner.
ISO 9001:2000 is an international standard,
recognized throughout the world for
establishing a business management system.
It is applicable to any manufacturing
and service organization and provides
a focus on system performance and ongoing
improvement.
ISO 9001:2000 is based on eight quality
management principles: customer focus,
leadership, involvement of people, process
approach, system approach to management,
continual improvement, fact based decision-making
and mutually beneficial supplier relationships.
When fully adopted, these principles
have been proven to enhance organizational
performance.
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